ev666 Privacy Policy

1. Introduction

1.1 ev666 is committed to protecting the privacy and personal data of every player who uses the ev666 online casino and sports betting platform (the "Platform"). This Privacy Policy ("Policy") explains how ev666 collects, uses, stores, shares, and protects information that identifies or could identify you as an individual ("personal data").

1.2 This Policy applies to all users of the Platform, including registered account holders, visitors to the ev666 website, and individuals who communicate with the ev666 support team. It covers data collected through the Platform website, mobile-optimised interfaces, email communications, and any other channels through which you interact with ev666.

1.3 Please read this Policy carefully before using the ev666 Platform. If you do not agree with the practices described in this Policy, you should not use the Platform. By continuing to use the Platform after any update to this Policy, you accept the revised terms.

1.4 This Policy should be read alongside the ev666 Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference and available on the ev666 website.

2. Data Controller

2.1 For the purposes of this Policy, ev666 acts as the data controller in respect of all personal data collected and processed through the Platform. As data controller, ev666 determines the purposes for which and the means by which personal data is processed.

2.2 If you have any questions, concerns, or requests relating to the processing of your personal data by ev666, you may contact us at any time using the details set out in Section 15 of this Policy.

3. Data We Collect

3.1 ev666 collects the following categories of personal data from platform users:

3.1 Identity Data

Full legal name, date of birth, gender, nationality, and copies of government-issued identity documents such as a National Identity Card (NID), passport, or driving licence submitted during the account registration and KYC (Know Your Customer) verification process.

3.2 Contact Data

Email address, mobile phone number, and current residential address including district, division, and postal code. For players based in Bangladesh, this may include addresses in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar.

3.3 Account Data

Username, encrypted password, account creation date, account status, session history, login timestamps, and records of any changes made to account settings or security credentials.

3.4 Financial Data

Deposit and withdrawal transaction records, payment method details (such as the registered bKash or Nagad mobile number, or masked Visa/Mastercard number), transaction amounts in Bangladeshi Taka (BDT), and any refund or chargeback records. ev666 does not store full card numbers or mobile banking PINs.

3.5 Gaming and Betting Data

Details of games played, bets placed, wagers, outcomes, winnings, bonus usage, promotional participation, and responsible gaming tool settings (such as deposit limits or self-exclusion status).

3.6 Technical Data

IP address, browser type and version, operating system, device type and identifier, time zone settings, referring URL, pages visited on the Platform, session duration, and error or crash logs.

3.7 Communications Data

Records of communications between you and the ev666 support team, including live chat transcripts, email exchanges, and any documentation you submit in connection with a complaint, dispute, or verification request.

3.8 Marketing Preferences

Your preferences regarding receipt of promotional communications from ev666, including your opt-in or opt-out status for email newsletters, SMS promotions, and platform notifications.

4. How We Collect Data

4.1 ev666 collects personal data through the following methods:

• Direct Interactions: When you register an account, complete identity verification, make a deposit or withdrawal, participate in a promotion, contact customer support, or respond to a survey or questionnaire.
• Automated Technologies: When you browse the ev666 Platform, data is collected automatically via cookies, web beacons, server logs, and similar tracking technologies. See Section 8 for full details on cookie usage.
• Third-Party Sources: ev666 may receive data about you from identity verification providers, payment processors (such as bKash, Nagad, Rocket, Visa, and Mastercard networks), fraud prevention agencies, and publicly available sources where this is necessary to verify your identity or protect the integrity of the Platform.
• Game Providers: Certified third-party game studios such as Pragmatic Play, Evolution Gaming, PG Soft, Microgaming, NetEnt, Spribe, and Ezugi may transmit session and outcome data to ev666 as part of the game integration process.

5. How We Use Your Data

5.1 ev666 uses your personal data for the following purposes:

Purpose	Data Categories Used
Register and manage your ev666 account	Identity, Contact, Account
Process deposits and withdrawals via bKash, Nagad, Rocket, Visa, Mastercard	Identity, Financial, Account
Verify your identity and age (21+ requirement) under KYC obligations	Identity, Contact, Financial
Deliver casino games, sports betting, and platform features	Account, Gaming, Technical
Detect and prevent fraud, money laundering, and prohibited conduct	Identity, Financial, Technical, Communications
Apply responsible gaming tools and enforce self-exclusion requests	Identity, Account, Gaming
Send transactional notifications (e.g., deposit confirmations, withdrawal status)	Contact, Financial
Send promotional communications (where you have opted in)	Contact, Marketing Preferences
Improve and personalise the Platform experience	Technical, Gaming, Account
Respond to customer support enquiries and resolve disputes	Identity, Account, Communications
Comply with legal, regulatory, and audit obligations	All categories as required

6. Legal Basis for Processing

6.1 ev666 processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and ev666 (the Terms & Conditions) — for example, to operate your account and process your transactions.
• Legal Obligation: Processing is required to comply with applicable laws — for example, KYC identity verification and anti-money-laundering (AML) record-keeping obligations.
• Legitimate Interests: Processing is necessary for ev666's legitimate business interests, such as fraud prevention, platform security, and improvement of the gaming experience, provided those interests are not overridden by your privacy rights.
• Consent: Where ev666 relies on your consent — for example, to send you marketing communications — you may withdraw that consent at any time by updating your marketing preferences in your account settings or by contacting [email protected].

7. Sharing Your Data

7.1 ev666 does not sell, rent, or trade your personal data. ev666 may share your data with the following categories of trusted third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard network operators to process deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers who verify your identity documents and screen against sanctions lists.
• Game Technology Providers: Pragmatic Play, Evolution Gaming, PG Soft, Microgaming, NetEnt, Spribe, Ezugi, and other certified game studios who deliver casino games through the ev666 Platform under licence agreements.
• Fraud Prevention and Security Services: Providers of real-time fraud monitoring, bot detection, and cybersecurity tools used to protect the integrity of the ev666 Platform.
• IT and Cloud Infrastructure Providers: Hosting, database, and content delivery services that store and transmit Platform data under strict confidentiality agreements.
• Legal and Regulatory Authorities: Where ev666 is required by law, court order, or competent regulatory authority to disclose personal data, ev666 will comply with such obligations. ev666 will, where legally permissible, notify the affected player of such a disclosure request.
• Professional Advisers: Lawyers, auditors, and accountants who provide professional services to ev666, subject to professional confidentiality obligations.

7.2 In the event that ev666's business is subject to a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. ev666 will notify affected players in advance where such a transfer involves a material change to this Privacy Policy.

8. Cookies and Tracking Technologies

8.1 The ev666 Platform uses cookies and similar tracking technologies to enhance your browsing experience, analyse Platform usage, and support fraud prevention. A "cookie" is a small text file placed on your device when you visit a website.

8.2 ev666 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies and security tokens. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, preferred currency (BDT), and responsible gaming tool configurations.
• Analytics Cookies: Collect anonymised data about how players navigate the Platform, which pages are visited most frequently, and where errors occur. This information helps ev666 improve the user experience.
• Marketing Cookies: Used only where you have consented to receive personalised promotional content. These cookies help ev666 deliver relevant offers and promotions to your account.

8.3 You may control cookie settings through your browser preferences. Please note that disabling certain categories of cookies may affect the functionality of the ev666 Platform. Strictly necessary cookies cannot be disabled via browser settings without disrupting your account access.

9. Data Retention

9.1 ev666 retains personal data for the following periods, after which data is securely deleted or anonymised:

• Account Data and Identity Documents: For the duration of your account plus a minimum of 5 years following account closure, in compliance with anti-money-laundering record-keeping requirements.
• Financial Transaction Records: 7 years from the date of the transaction, in accordance with applicable financial record-keeping obligations.
• Gaming and Betting Records: 5 years from the date of each gaming session or bet, to support dispute resolution and audit requirements.
• Customer Support Communications: 3 years from the date of the last communication, unless the communication relates to an unresolved dispute, in which case records are retained until resolution.
• Marketing Preferences: Until you withdraw consent or close your account, whichever is earlier.
• Technical and Log Data: Up to 12 months, unless required for longer periods in connection with fraud investigations or legal proceedings.

9.2 Where ev666 is required by law to retain data for a longer period than stated above, the legal retention requirement shall take precedence.

10. Data Security

10.1 ev666 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ev666 Platform
• Encrypted storage of sensitive personal data and financial records on secured servers
• Role-based access controls restricting internal access to personal data on a strict need-to-know basis
• Regular security audits, penetration testing, and vulnerability assessments
• Multi-factor authentication for internal systems that process personal data
• Staff training on data protection obligations and information security best practices

10.2 While ev666 takes all reasonable precautions to safeguard your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you believe your account has been compromised, contact [email protected] immediately.

11. Your Rights

11.1 As a registered ev666 player, you hold the following rights in respect of your personal data:

• Right of Access: Request a copy of the personal data ev666 holds about you.
• Right to Rectification: Request correction of any inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ev666's legal retention obligations.
• Right to Restrict Processing: Request that ev666 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data.
• Right to Data Portability: Receive a copy of your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contract.
• Right to Object: Object to processing based on ev666's legitimate interests, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

11.2 To exercise any of the rights listed above, submit a written request to [email protected]. ev666 will respond within 30 days of receiving a valid request. ev666 may request proof of identity before fulfilling a data rights request to prevent unauthorised access to your data.

11.3 ev666 will not charge a fee for processing data rights requests unless the request is manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may apply.

12. Children's Privacy

12.1 The ev666 Platform is strictly for adults aged 21 years and above. ev666 does not knowingly collect personal data from individuals under the age of 21. If ev666 discovers that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.

12.2 If you are a parent or guardian and you believe that a minor under 21 has registered an account or provided personal data to ev666, please contact [email protected] immediately so that appropriate action can be taken.

13. Third-Party Links

13.1 The ev666 Platform may contain references to third-party game providers and payment services. ev666 is not responsible for the privacy practices of any third party. This Privacy Policy applies solely to data collected and processed by ev666 through the ev666 Platform. Players are encouraged to review the privacy policies of third-party services they interact with in connection with their use of the Platform.

14. Changes to This Policy

14.1 ev666 reserves the right to update this Privacy Policy at any time. Where material changes are made, ev666 will notify registered players by email or via a prominent notice on the Platform prior to the changes taking effect. The "Effective Date" at the top of this Policy will be updated accordingly.

14.2 Your continued use of the ev666 Platform following notification of any change to this Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you must cease using the Platform and may request closure of your account.

15. Contact Us

15.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or ev666's handling of your personal data, please contact the ev666 Data Support team. ev666 is committed to resolving all privacy enquiries promptly and transparently.